Sold Octopus functions as an On-Loan Octopus, but has no deposit. Also, it can be used as a standard Adult Octopus, but has no initial stored value.
Thus, to use it on other modes of transport, on the MTR after 3 days of unlimited rides or in retail outlets you must top it up. You can take your 1 or 2 journeys on the Airport Express on any day within days of the date of issue.
The sum depends on the destination station and type of pass. The bigger your group the less the benefit of buying AETPs and better to use a bunch of Octopus plus group ticket s. Otherwise, On-Loan Octopus is the choice.
But which type is the best is up to you. Even after 1, days, when the card is deactivated, you can go to any Customer Service Centre at any MTR station and reactivate it free of charge. So you can use it on subsequent trips to Hong Kong. In order to get the refundable deposit and the remaining value on the spot i. Basically just head to the smack middle of the arrival hall and look for a counter that looks like this with the logo of the MTR prominently displayed: How to buy the Octopus Card at the service counter : When you get to the counter, just tell the staff there you want to buy an Octopus Card.
You can of course tell the staff you want to buy more. They do not accept credit card payment for the purchase of Octopus Card. So make sure you've converted enough money with you. You can reload your card at hundreds of locations across the city. You can also process transactions at supermarkets and convenience stores such as Circle K and 7 Eleven outlets. When you leave Hong Kong, you can get a refund at the Customer Service centre at the airport or any customer service centres at MTR stations.
You will receive the refundable deposit of HKD 50 and the remaining amount in your card. There will also be a refund fee of HKD 9 if the card is returned within three months from the date it was issued. Getting around the city is quite simple and efficient when you have the Octopus card which you can also use for payments in shops, supermarkets, department stores, fast food and retail outlets, cinemas, bookstores, public swimming pools, libraries, as well as parking spaces where an Octopus reader is available.
Sign in. Log into your account. Forgot your password? Password recovery. Recover your password. Home Privacy Policy. Home News News. Similarly adding value to the Octopus account will only be possible in Hong Kong and adding value to the Shenzhen Tong will only be possible in Shenzhen.
The purchase price of the card includes no useable value and is not refundable. Owing to technical issues, it was not possible to combine the card with the Octopus Card and Lingnan Pass see below.
Also in January it was announced that the company had teamed up with mainland company Digital China Holdings to run a joint venture to develop and operate "Citizen Cards" in mainland China. Digital China Octopus Information Technology Systems will bid for provincial and municipal government contracts to supply and operate cards for services such as social security, medical and healthcare, cultural, educational and birth planning, as well as residential property management and utility bill payments.
The card has separate "electronic purses" enabling yuan payments in Guangdong and Hong Kong dollar payments in Hong Kong and was launched on 3rd July In August , Octopus Cards introduced an "OctoCheck" app for Android mobile devices which allows smartphone users to check their Octopus transaction records by holding their Octopus Cards close to the back of their mobile phone after registering the last five digits of the Octopus Card number.
In March announced that later in the year it plans to introduce a SIM card for near-field technology smartphones such as Sony Xperia and Samsung's S3 and S4, which would enable a phone to act as an Octopus Card and also enable settlement for online purchases by Octopus Card. Only 5, handsets are available during the pilot and functions of the standard Adult Octopus Card will be available but concessions such as those provided by the Child or Elder Octopus are not be available.
Full market launch will take place when satisfactory has been achieved. Initially, the app can only be used on Android smartphones with near-field communication function. In April Octopus Holdings announced that it is to launch an app enabling peer-to-peer payment through Octopus Cards for customers holding a deposit account with Standard Chartered Bank. The O! The maximum stored value limit for O! A replacement programme for replacement of 2 million cards, first issued in , was initiated on a voluntary basis in August but some 1.
Replacement will be phased in batches and cards in each batch will receive a three beep sound when using the card as a prompt to replace the card.
The prompt is in effect for three months, with the first batch of cards receiving prompts from 18th October and needing to be replaced by 20th January To encourage card holders to use self-service Octopus Service Points a new design On-Loan Octopus Card featuring the new corporate logo is available exclusively from these service points. First Generation On-Loan Octopus Cards were designed and manufactured before the establishment of Near Field Communication NFC standards and do not have the same functions such as compatibility with smartphone apps or level of security as later editions.
For further details see;. From 14th December Octopus Cards, together with Samsung, began offering tap and pay smartphone functions on some Samsung phones with "Smart Octopus" through the Samsung Pay wallet app allowing locals to use their phones in place of Octopus Card to pay for public transport, small purchases at retail outlets and for entry and exit to residential estates controlled by Octopus function.
Users need to link the card with the phone through the Samsung Pay app using the phone's NFC function after which the card will be deactivated and no longer usable, with the stored value and reward points being held in the wallet. Apple iPhone users with iOS 13 software have able to add Octopus to the Apple Pay Wallet to pay for local travel and small purchases since early June No form of registration or any personal information is required to purchase an On-Loan Octopus Card except Personalised Octopus Cards which are not suitable for most visitors - see "Personalised Octopus Card" below.
Octopus Cards can be bought "over the counter" at any of the locations detailed below under "Where to Purchase the Card". There is no age restriction for loan of the card and no personal identification is required to obtain the card.
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